If you have a problem with your Box/Dongle Smart-Card – post here DongleManager error text.
– Please copy/paste ONLY TEXT but not pictures and/or video !
– Please remove Online Service Passoword from your message !
– Please do not update your Smart-Card many times because you can damage Smart-Card permanently !
– Please update Smart-Card ONLY ONE TIME otherwise server can lock your account for 24 or more hours for security reason
If you have Card-Reader Type FT SCR2000 you should update Card-Reader Drivers:
– File with Drivers: CardReader_Fetian_FT2K.7z
– File with Instruction: Infinity-Box_How_to_update_FT_SCR2000_CardReader_drivers.pd f
– Download files here
Also you can insert Smart-Card into another Card-Reader.
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