SP Flash tool errors and how to resolve them

Here’s a list of SP Flash tool errors, what they mean and how to resolve them. feel free to contribute.

Phone still not working after flashing

Message: Phone still stuck at Bootlogo


  • Give up to 5 minutes because first boot takes time
  • Boot the phone into recovery mode then wipe data / factory reset
  • Remove the battery for 30 seconds then slot back in
  • Try a firmware upgrade . use MTK droid tools version 2.3.0 to backup usrdata & cache or copy then from the clockworkmod backup
  • Try a firmware / ROM from another source

Phone shows white screen, strange colors or divided screen after flashing

Message: You can see the phone responding to buttons and making sound but all is blurred by white screen

The ROM / Firmware you flashed is incompatible, get from another source (especially boot.img , logo.bin and uboot.bin / lk.bin )

Phone automatically disconnecting during flashing
Message: The phone makes the disconnecting sound just as flashing begins, interrupting the process


  • Try a different USB cord and USB port
  • Try Flashing the ROM without battery inside the phone
  • Try holding down the Volume decrease (you could try volume increase or both)

while connecting the phone to PC for flashing Sp Flash tool remains at 0%
Message: Phone only shows charging sign Meaning: Necessary drivers have not been successfully installed on the PC

Follow this guide @ http://hovatek.com/forum/showthread.php?tid=440 to manually install vcom drivers

Error 5054
Message: BROM ERROR S_DL_GET_DRAM_SETTINGS_FAIL (5054) please check your load matches your target which is to be downloaded
Meaning: The files you’re trying to flash do not belong to or are not compatible with the phone you’re trying to flash them to

Ensure you’re using the correct files. If you’re sure they are, then try formatting before flashing again

Initialize scatter failed
Message: Error: Initialize scatter file failed. Please check the scatter file name you load is legal
Meaning: SP Flash tool doesn’t accept the name format of your scatter file

Ensure the scatter file wasn’t renamed. If you’re certain it wasn’t, try a higher version of SP Flash tool

Error 8038
Message: Error 8038! Android download pmt is ready and layout has been changed
Meaning: SP Flash tool is having trouble writing to certain partitions due to some incompatibility


  • Format the phone in SP flash tool (Do not format Bootloader) then try flashing the files again using Download
  • If Download doesnt work then do a firmware upgrade
  • If the MTK backup contains more than one scatter file, retry flashing with the other scatter file.
  • If that isn’t feasible, try formatting first or use firmware upgrade * If that doesn’t work, open the scatter file using Notepad++ and change __NODL_FAT to FAT by removing "__NODL_" .

Error 4032
Message: BROM ERROR : S_FT_ENABLE_DRAM_FAIL (4032) [EMI] Enable DRAM fail Meaning: SP Flash tool is unable to enable DRAM / communicate effectively with the device


  • Ensure that the file(s) you’re trying to flash are actually for your exact phone model
  • Uninstall vcom, preloader and MTK drivers using usbdeview then manually re-install using https://forum.hovatek.com/thread-440.html
  • Delete the sp flash tool folder then re-extract
  • Ensure the phone is switched off (with battery still inside) before connecting to PC for flashing.
  • If that doesn’t work, keep holding down the volume decrease button just before connecting the phone to PC for flashing (you could try volume increase , power + volume decrease or power + volume increase).
  • Consider using the latest version of Sp Flash tool
  • Format the phone before trying to flash the file(s) again

Error 5056
Message: BROM ERROR : S_DL_PMT_ERR_NO_SPACE (5069) Meaning: The size of a file is larger than the available / possible partition size


  • Ensure that the file(s) you’re trying to flash are actually for your exact phone model
  • Try another stock ROM

Error 4001
Meaning: SP flash tool is having difficulty communicating with the device

Change the USB-port and transfer SP Flash Tool to the root of your main hard drive ( C: ) then run as admin
Ensure to install the correct drivers (see https://forum.hovatek.com/thread-440.html )

Sp flash tool was successful but phone’s calibration doesn’t work
Message: Soft keys and touch screen don’t work / respond


  • Edit the scatter file using Notepad++ and remove NODL__ (or set is_download: false to is_download: true ) in front of the items you have in the backup folder but aren’t listed when you load the scatter file in SP flash tool. This way, these items will become listed when next you load the scatter file (after saving of course) and therefore flashable