Unblock zz dongle key pliz

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Update Dongle Started…
Checking Dongle Status…
Your Dongle has been Blocked
Unblocking Dongle…
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Connecting to server…

err:[]: Dongle SN: 37B1A8C1 not authorized for this operation, please send email to unblock_dongle@zz-key.com with your SN in subject, dongle_block.z as attachements and explication about why your use of unauthorized app.
Operation Failed.

I SENT THE EMAIL PLIZ….NOT YET