Seems some users report fake nckdongle what are buyed from aliexpress and ebay.
Please not buy nckdongle from aliexpress or ebay or another not listed resellers.
nckdongle can be buyed only from our trusted resellers.
If nckdongle from aliexpres or ebay or another not listed reseller not work, only one posible solving for this problem is to return buyed dongle to seller.
Not posible to solve online this dongles, not posible to fix exe to work with this dongles.
Buying from not trusted resellers user do at own risk and we not involved in this in any way.