vido A509 trying to unlock network lock always fail

Hi team i m trying to unlock vido phone from fiji but i get this error

Code:

SigmaKey v.2.14.02
537070155 Sigma dongle 2.14, Initializing...OK
Pack 1: Activated
Pack 2: Activated
--------- 2015-12-22 11:08:54 ---------
SigmaKey 2.14.02 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.10.65 (jenkins@relserver5) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Mon Nov 2 17:27:26 CST 2015
Phone model: VIDOA509 VIDO_A509
Android 5.1; Firmware: LMY47D; Date: Mon Nov  2 17:21:31 CST 2015
Version: VIDO_A509_20151102_Ver5.0
Baseband Firmware: TM_BASE_MP_II_W15.31|sc7731g_CP0_modem|07-28-2015 11:08:42
Baseband Processor: sc7731
Version: VIDO_A509_20151102_Ver5.0
Reading security block...Not found


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  • vido mobile phone A509
  • vido mobile phone A509 in fiji