volcano inferno error create active file

Dear Faisal Sir
my volcano inferno cannot open program…
error report:" warning can not create active file, the program is terminated ( volcano id :yyyyyyy )

https://www.imageupload.co.uk/image/cbCL

initially use the system recovery program volcano, cz my volcano can not scan spd chipset..
I try to upgrade the version volcano inferno still can not…please help me sir

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