whats is going on with my imeis?are they getting unlocked or not?

iphoen 5s sprint 2-72 hour
been more that 72hours and nothing
imei number 352003066856434

iphone 5 sprint 1-10 days
been more than 30 days and still processing
imei 990002839489117

im getting reay to change suppliers,why give a time period if you cant deliver as promise

very upset