why sigma product spreadtrum cpu all time need packs

SigmaKey v.2.14.03
426871453 Sigma dongle 2.14, Initializing…OK
Pack 1: Activated
Pack 2: Activated
——— 2015-12-22 18:12:47 ———
SigmaKey 2.14.03 Qcom: Direct unlock
SciCmpst Diag (COM106), Provider: Spreadtrum, Driver ver.: 1.5.6.1, Date: 2/14/2011, USB\VID_1782&PID_3D00&REV_0001&MI_01
Missing response from phone
😡