XTC Clip broken?

Yesterday I bought this XTC Clip2.
Today I’m seven hours trying to get it to work. I make the registration, activation, updating. https://cloud.mail.ru/public/2rju/sgvfhdebT
Install the driver. XTC clip connected to the phone (the phone sees it, because he check Sd card. See photo).
The xtc2tool_1.16 also sees the phone in fastboot mode. But the program does not work, because it is impossible make a selection "Clip Drive"

This means that XTC Clip2 defective ?
Any solutions?