Z3X USB device not recognized (unknown) – Please, HELP!!!

Sorry i have to make new thread, because old thread was deleted or missing.

I have Z3X box samsung and Easy JTAG

Now, my z3x box when attach to pc it says, "USB device not recognized"

So, i open device manager, and see smartcard mark as "unknown"

question is;
1. Can i repair it with myself and please how?
2. If i can’t repair it, can i transfer the activation from z3x samsung to easyjtag?


Attached Images
File Type: png z3x-01.png (53.3 KB)
File Type: png z3x-03.png (50.8 KB)
File Type: png z3x-04.png (47.1 KB)