zz Key Your Dongle has been Blocked


Your Dongle has been Blocked

z Update Center v0.0308
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Dongle SN: 96XXXXXX
Dongle COS Version: 02.05
Dongle Zone code 56
Dongle Agent code 8000
Dongle Vendor Info: 8B3 – 3CB4
Getting zZ dongle internal firmware…
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Dongle Status: BLOCKED! (1)
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Your Dongle has been Blocked
Solutions:
1- Click on UpdateDongle and wait until process end.
2- if you are not authorized please send email to unblock_dongle@zz-key.com with your SN in subject, attach file C:\Users\Ausc\Desktop\zzUPCENTER.v0.308\dongle_blo ck.z as attachements and explication about why your use of unauthorized app.
Your Dongle has been Blocked

2 Time Mailed now day 3 no response no reply no update no unblock y?
Where is Support Why not Resolve issue ?