J500FN imei / uart cable problem

Hello, i have a strange problem.
I have a j500fn but i can’t enable mtp+adb+modem.
I tried *#0808# *#9090# and the other one but it doesnt work.
*#0011# doesnt work too.
I flash another version, i factory reset the phone same problem.
Any solution?

I tried on 2 PCs with windows 10 creators edition and I can’t use UART cable
windows recognise the cable but i get error all the time.
Anyone with the same problem?