need support dongle blocked…

zz Update Center v0.0305
Dongle SN: xxxxxxx
Dongle COS Version: 02.05
Dongle Zone code xx
Dongle Agent code 8000
Dongle Vendor Info: xxx – xxx
Getting zZ dongle internal firmware…
Dongle Status: BLOCKED! (1)
Your Dongle has been Blocked
1- Click on UpdateDongle and wait until process end.
2- if you are not authorized please send email to [email protected] with your SN in subject, attach file C:\zZKey_Suite\dongle_block.z as attachements and explication about why your use of unauthorized app.